1. Scope of Work

The scope of work will be agreed in advance and may include branding, website design, or ongoing design support as discussed.

Only the services outlined and agreed upon are included. Any additional work outside the agreed scope will be discussed separately and may require an additional fee.

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2. Project Timelines

Project timelines are estimates and depend on the agreed scope of work and timely client feedback.

Delays in communication, feedback, or asset delivery from the Client may result in adjusted timelines. The Designer is not responsible for delays outside of their control.

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3. Client Responsibilities

The Client agrees to provide accurate information, timely feedback, and approvals throughout the project.

Clear communication and engagement are essential to achieving the best possible outcome.

 

4. Revisions

Each project includes a set number of refinement rounds, outlined at the start of the project.

Refinements relate to adjustments to the agreed concept. Requests for new concepts or significant direction changes fall outside standard revisions and may require additional time and fees.

 

5. Payment Terms

Payment options include:

• Full payment upfront, or

• A payment plan, consisting of:

  • 50% deposit to secure the booking

  • 50% balance due once branding concepts are approved or the website is signed off and ready for handover

Work will not begin until the initial payment has been received.
Final files will not be released until full payment has been made.

 

6. Cancellations

If the Client cancels after work has begun, payments made are non-refundable, as they cover time and work already completed.

If cancellation occurs before the agreed start date, any payments made will be refunded in full.

The Designer reserves the right to pause or terminate a project if payment terms are not met or communication breaks down.

 

7. Ownership & Usage

Once full payment has been received, the Client is granted full usage rights to the approved final designs.

The Designer retains the right to showcase completed work for portfolio and promotional purposes unless otherwise agreed in writing.

 

8. Font Licensing

Professional fonts may be used during the design process under the Designer’s licence.

Font licences are typically per user and per business. The Client is responsible for reviewing licensing terms and purchasing any required licences for ongoing commercial use.

 

9. Website-Specific Terms (Where Applicable)

Websites are built on Wix unless otherwise agreed.

Ongoing website management is not included. Future updates or support can be booked separately.

Content writing, imagery, domain registration, and hosting are not included unless agreed in advance.

 

10. Governing Law

This agreement is governed by the laws of England and Wales.

 

Acceptance

By proceeding with the project, making payment, or signing digitally, the Client confirms they have read, understood, and agreed to the terms of this agreement.

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